This was an exciting final round to watch until the very end when the three survivors started their playoff. But Cabrera made it through, and it couldn't have happened to a nicer guy; and the same could be said of either Kenny Perry or Chad Campbell had either one of them prevailed.
Phil was his usual gracious self after stalling on the back-9, and Tiger was his usual cranky self after stalling for the three rounds prior to the final round.
Suffice it to say the person who deserved to win, won.
Viva la Argentina!
Vivo Roberto De Vincenzo!
Vivo Angel Cabrera!
Sunday, April 12, 2009
Friday, April 10, 2009
Why don't they get larger?
A well-known, heavily advertised manufacturer of multivitamins seems to jump on every new ingredient/additive bandwagon that comes along by reformulating its multivitamin and adding the newest and trendiest thing: anti-oxidants, lycopene, omega-3s, etc. Each new trend results in a new release of the product.
But here's the weird part: even as they add all these new ingredients, year after year, and the list of ingredients gets longer and longer, the multivitamin tablet that contains all these things doesn't seem to get larger.
To me, it seems their tablet should be the size of a football by now, yet it's the same size no matter how much more stuff gets added to it.
How do they do that?
But here's the weird part: even as they add all these new ingredients, year after year, and the list of ingredients gets longer and longer, the multivitamin tablet that contains all these things doesn't seem to get larger.
To me, it seems their tablet should be the size of a football by now, yet it's the same size no matter how much more stuff gets added to it.
How do they do that?
Aw shucks... what's the big deal?
In this article about his late arrival to a voluntary early training camp with the Buffalo Bills organization, Terrell Owens is quoted as saying, "What I find so unfair about it is that I’m not the only guy out of 32 teams that didn’t show up [and] what’s so frustrating about the whole thing is that everybody nitpicks at anything and everything I do.”
Are you kidding?
Are you seriously asking why people look askance at you, why they feel you're a jerk?
Because you pulled this sort of crap with San Francisco, with Philadelphia, with Dallas, and now with Buffalo, that's why.
What you should have said is, "Hey, I do this lame stuff all the time, everywhere I play; what's the big deal?"
Hundreds of other players in every sport manage to get along with the people they work with and work for: why can't you?
Sorry bud, you're just not that good, and I'm shocked people keep paying you to behave like an ass.
Are you kidding?
Are you seriously asking why people look askance at you, why they feel you're a jerk?
Because you pulled this sort of crap with San Francisco, with Philadelphia, with Dallas, and now with Buffalo, that's why.
What you should have said is, "Hey, I do this lame stuff all the time, everywhere I play; what's the big deal?"
Hundreds of other players in every sport manage to get along with the people they work with and work for: why can't you?
Sorry bud, you're just not that good, and I'm shocked people keep paying you to behave like an ass.
Thursday, April 9, 2009
Wingnut Alert!
Yup... this is way too easy.
The Bachmanator strikes again.
I'm really embarrassed for this woman, but I'm even more embarrassed for the people who voted for her (or frightened by the complete lack of judgment).
The Bachmanator strikes again.
I'm really embarrassed for this woman, but I'm even more embarrassed for the people who voted for her (or frightened by the complete lack of judgment).
Wingnut Alert!
These guys just make this SO easy.
Since when is a constitutionally correct and fairly contested presidential election a power grab? The Repos are spewing sour grapes because their candidates sucked so badly.
And since when is Dick Morris a reliable source?
Since when is a constitutionally correct and fairly contested presidential election a power grab? The Repos are spewing sour grapes because their candidates sucked so badly.
And since when is Dick Morris a reliable source?
Wednesday, April 8, 2009
We ALL should feel lucky to have this guy...
Tuesday, April 7, 2009
Wingnut Alert!
And the hits just keep on coming.
The Newtster strikes again.
Yikes. Imagine this guy as president. A laser? Really?
AAAAAAAAAHH!
The Newtster strikes again.
Yikes. Imagine this guy as president. A laser? Really?
AAAAAAAAAHH!
Sunday, April 5, 2009
What's with Taylor Swift?
For months now I've been hearing all this buzz about Taylor Swift.
Well, I watched the opening to the Country Music Awards show tonight, and I'm sorry but she can't sing. She sort of... well... whines and moans in a semi-melodic way.
Nope, I don't get it.
Whew! I'll sure save a butt-load of money not buying Taylor Swift CDs.
Well, I watched the opening to the Country Music Awards show tonight, and I'm sorry but she can't sing. She sort of... well... whines and moans in a semi-melodic way.
Nope, I don't get it.
Whew! I'll sure save a butt-load of money not buying Taylor Swift CDs.
Saturday, April 4, 2009
Internet scammers reach new lows...
Just when I thought the belly of a snake couldn't get any lower, when I thought I thoroughly understood the word "scoundrel," I received an oh-so plaintive missive (shown below) to one of my email addresses.
Because its sender said I should not "discuss this" and should "destroy it" to avoid "leakage," I posted it here for all to read as a big "f@ck you!"
Wow. Can you say "scumbag?" These people are just creepy as hell, utterly without shame, and beneath contempt. I'm certain it was just so difficult for him as he "summed up courage" to write this garbage.
Get a real job!!!!
This letter is simply a new variation of an old scam that's been running for years. Beware of responding to these morons; just out them when you see them.
SOURCE OF MONEY: Some money in various currencies was discovered concealed in barrels with piles of weapons and ammunitions at a location near one of Saddam's old palaces during a rescue operation, and it was agreed by all party present that the money be shared amongst us, this was quite an illegal thing to do, but I tell you what? No compensation can make up for the risks we have taken with our lives in this hell hole.
The above figure was given to me as my share,and to conceal this kind of money became a problem for me,so with the help of a German contact working here, and his office enjoys some immunity, I was able to get the package out to a safe location entirely out of trouble spot.He does not know the real contents of the package,and believes that it belongs to an Asian American who died in an air raid, and before giving up, trusted me to hand over the package to his family.
There is a secured way of getting the package out to a safer country for you to pick up,and i will discuss this with you when I am sure that you are willing to assist me. One passionate appeal I will make to you is not to discuss this matter with a third party, should you have reasons to reject this offer. Please destroy this mail as any leakage of this information will be too bad for us.
I do not know for how long we will remain here but hopefully before the year runs out, I have survived 2 suicide bomb attacks by the special grace of God, this and other reasons I will mention later has prompted me to reach out for help.
Respectfully,
Capt John Nielsen
Because its sender said I should not "discuss this" and should "destroy it" to avoid "leakage," I posted it here for all to read as a big "f@ck you!"
Wow. Can you say "scumbag?" These people are just creepy as hell, utterly without shame, and beneath contempt. I'm certain it was just so difficult for him as he "summed up courage" to write this garbage.
Get a real job!!!!
This letter is simply a new variation of an old scam that's been running for years. Beware of responding to these morons; just out them when you see them.
Dear Friend,
With a very desperate need for assistance, I have summed up courage to contact you. I am presently in Iraq with the USA marine platoon; I found your contact particulars in an Address journal. I am seeking your assistance to evacuate the sum of $900,000.00(Nine hundred thousand dollars) to you, as far as I can be assured that it will be safe in your care until I complete my service here. This is no stolen money, and there are no dangers involved.
With a very desperate need for assistance, I have summed up courage to contact you. I am presently in Iraq with the USA marine platoon; I found your contact particulars in an Address journal. I am seeking your assistance to evacuate the sum of $900,000.00(Nine hundred thousand dollars) to you, as far as I can be assured that it will be safe in your care until I complete my service here. This is no stolen money, and there are no dangers involved.
SOURCE OF MONEY: Some money in various currencies was discovered concealed in barrels with piles of weapons and ammunitions at a location near one of Saddam's old palaces during a rescue operation, and it was agreed by all party present that the money be shared amongst us, this was quite an illegal thing to do, but I tell you what? No compensation can make up for the risks we have taken with our lives in this hell hole.
The above figure was given to me as my share,and to conceal this kind of money became a problem for me,so with the help of a German contact working here, and his office enjoys some immunity, I was able to get the package out to a safe location entirely out of trouble spot.He does not know the real contents of the package,and believes that it belongs to an Asian American who died in an air raid, and before giving up, trusted me to hand over the package to his family.
There is a secured way of getting the package out to a safer country for you to pick up,and i will discuss this with you when I am sure that you are willing to assist me. One passionate appeal I will make to you is not to discuss this matter with a third party, should you have reasons to reject this offer. Please destroy this mail as any leakage of this information will be too bad for us.
I do not know for how long we will remain here but hopefully before the year runs out, I have survived 2 suicide bomb attacks by the special grace of God, this and other reasons I will mention later has prompted me to reach out for help.
Respectfully,
Capt John Nielsen
Friday, April 3, 2009
I have an idea...
Why don't assh*les like this guy just shoot themselves FIRST!
That way, if they want to die, they can just get it the hell over with and not take an innocent baker's dozen with them.
That way, if they want to die, they can just get it the hell over with and not take an innocent baker's dozen with them.
White Belt Redux...
Phil, Phil, Phil... read this, then do the right thing, man!
Don't blame the wind.
You're plus-3 after 8 holes because of that... gulp... b-b-b-belt.
Don't blame the wind.
You're plus-3 after 8 holes because of that... gulp... b-b-b-belt.
Tuesday, March 31, 2009
Geeky Golfer Warning!
If you love golf (and why wouldn't you), but have grown tired of the never-ending Woods-vs-Nicklaus conjecture (Alien-vs-Predator, etc.), here is an article that covers it better than any I've read.
It's thoughtful and well written.
It's thoughtful and well written.
The 15 Commandments of Customer Service
We're remodeling a bathroom ourselves and as a result we've come into contact with many vendors of products as well as services.
Sorry to seem pedantic, but in these rough economic times, when spending is at a historic low point and businesses must thrive on what little spending they receive, customer service can make a difference for any business that wishes to remain in business. This goes for plumbers and physicians, for the mom-and-pop hardware and a giant Lowe's.
Following are what I call "The 15 Commandments of Customer Service."
Enjoy.
1. Never forget that without customers, you have no business. Treating customers in any way but courteously and respectfully will signal the beginning of the end of your business.
2. Never forget that you’re not doing customers a favor by being in business; rather, they’re doing you a favor by giving you theirs.
3. It takes 20 positive things to overcome one negative thing.
4. Call when you say you will. If you tell customers you’ll call regarding an order or a service, then call. If you don’t plan to call or think you might forget to call, then don’t say you will (or simply tell customers to call you).
5. Hire employees who share your customer service point of view. Relying on customer service training (or, worse, coercion) to instill the art of customer service in people who have no concept of it (through a simple lack of experience) will not be anywhere near as successful as you need it to be.
6. Never assume customers know your business or, especially, your processes. You might have to explain how your order process works, what your return policy is, or something similar. Simply handing customers a printed copy of your policies --- or telling them all your policies are discussed at your web page --- is not sufficient and lame to the extreme.
7. Avoid using jargon with customers you don’t know or who don’t know you. How do you feel when someone speaks a language you don’t understand, and does so right in front of you. Confused? Well, jargon is like another language to your customer, and a confused customer will go elsewhere (i.e., you’ll experience Commandment 1).
8. Be careful discussing theory with customers. Chances are customers don’t come to you for an education, they come to you because you can do something for them. If you bury them in theory you’ll confuse them: don’t explain how a vacuum is created inside the BigVac 1000, just demonstrate how well the BigVac 1000 picks up debris. (The corollary to this is customers who know more about the theory than you.)
9. Never try to show your customers you know more than they do (put another way, never assume they know less than you). They’re probably in your store because they know less than you, or simply because what you can do for them is something they can’t do for themselves. Either way, no one likes to be made to feel stupid. (See also Commandments 1 and 2.)
10. Don’t ever think that what you offer is something customers can’t find elsewhere in one form or another. The same day you begin to act as if you’re the only game in town is the same day all those similar games in town begin to appeal to your customers.
11. Listen to your customers twice as much as you speak to them. You have two ears and one mouth. Yes, this is a bromide, but if you have a better way to suggest listening more than speaking, I’m all ears.
12. Avoid a fine-print mentality. Treat your customers as you would wish to be treated when you’re a customer. It’s not called the Tin Rule or the Iron Rule or the Aluminum Rule; its called the Golden Rule. Whoever thought of this used a precious metal because this is a precious rule. (See also Commandment 6.)
13. Don’t be afraid to say I can’t help you. You can do this positively by suggesting where they might go to find what they need and, if there’s time, by offering to call ahead for them: this can be to a competitive business, to another store within your franchise or chain, or simply to another department within your store.
14. Never denigrate a competitor or another customer, in front of a competitor or another customer. (See also “the Golden Rule.”)
15. Follow up with customers after a large sale or a complex service. A small thing like a follow-up phone call or email to ask how things are going can make a huge impression and can ensure return business. No, you probably can’t contact all your customers, but you can contact some of them. John Chambers of Cisco Systems has always done this, and look where Cisco is.
Sorry to seem pedantic, but in these rough economic times, when spending is at a historic low point and businesses must thrive on what little spending they receive, customer service can make a difference for any business that wishes to remain in business. This goes for plumbers and physicians, for the mom-and-pop hardware and a giant Lowe's.
Following are what I call "The 15 Commandments of Customer Service."
Enjoy.
1. Never forget that without customers, you have no business. Treating customers in any way but courteously and respectfully will signal the beginning of the end of your business.
2. Never forget that you’re not doing customers a favor by being in business; rather, they’re doing you a favor by giving you theirs.
3. It takes 20 positive things to overcome one negative thing.
4. Call when you say you will. If you tell customers you’ll call regarding an order or a service, then call. If you don’t plan to call or think you might forget to call, then don’t say you will (or simply tell customers to call you).
5. Hire employees who share your customer service point of view. Relying on customer service training (or, worse, coercion) to instill the art of customer service in people who have no concept of it (through a simple lack of experience) will not be anywhere near as successful as you need it to be.
6. Never assume customers know your business or, especially, your processes. You might have to explain how your order process works, what your return policy is, or something similar. Simply handing customers a printed copy of your policies --- or telling them all your policies are discussed at your web page --- is not sufficient and lame to the extreme.
7. Avoid using jargon with customers you don’t know or who don’t know you. How do you feel when someone speaks a language you don’t understand, and does so right in front of you. Confused? Well, jargon is like another language to your customer, and a confused customer will go elsewhere (i.e., you’ll experience Commandment 1).
8. Be careful discussing theory with customers. Chances are customers don’t come to you for an education, they come to you because you can do something for them. If you bury them in theory you’ll confuse them: don’t explain how a vacuum is created inside the BigVac 1000, just demonstrate how well the BigVac 1000 picks up debris. (The corollary to this is customers who know more about the theory than you.)
9. Never try to show your customers you know more than they do (put another way, never assume they know less than you). They’re probably in your store because they know less than you, or simply because what you can do for them is something they can’t do for themselves. Either way, no one likes to be made to feel stupid. (See also Commandments 1 and 2.)
10. Don’t ever think that what you offer is something customers can’t find elsewhere in one form or another. The same day you begin to act as if you’re the only game in town is the same day all those similar games in town begin to appeal to your customers.
11. Listen to your customers twice as much as you speak to them. You have two ears and one mouth. Yes, this is a bromide, but if you have a better way to suggest listening more than speaking, I’m all ears.
12. Avoid a fine-print mentality. Treat your customers as you would wish to be treated when you’re a customer. It’s not called the Tin Rule or the Iron Rule or the Aluminum Rule; its called the Golden Rule. Whoever thought of this used a precious metal because this is a precious rule. (See also Commandment 6.)
13. Don’t be afraid to say I can’t help you. You can do this positively by suggesting where they might go to find what they need and, if there’s time, by offering to call ahead for them: this can be to a competitive business, to another store within your franchise or chain, or simply to another department within your store.
14. Never denigrate a competitor or another customer, in front of a competitor or another customer. (See also “the Golden Rule.”)
15. Follow up with customers after a large sale or a complex service. A small thing like a follow-up phone call or email to ask how things are going can make a huge impression and can ensure return business. No, you probably can’t contact all your customers, but you can contact some of them. John Chambers of Cisco Systems has always done this, and look where Cisco is.
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